Returns & Exchanges
At Lizard Thicket, we want you to love your boutique finds; if you are not completely satisfied, we accept returns for store credit on unworn, unwashed items with original tags attached within 14 days of purchase.
Return Process
- 1.Verify Eligibility
Ensure your items are in original condition with tags attached and that the purchase was made within the last 14 days; please note that jewelry and sale items are final sale.
- 2.Initiate Your Return
Visit our online returns portal with your order number and zip code to select the items you wish to return and receive a prepaid shipping label.
- 3.Pack and Ship
Securely package your items in their original packaging if possible, attach the generated shipping label, and drop the parcel off at any authorized carrier location.
- 4.Receive Store Credit
Once our warehouse team inspects and processes your return, you will receive an electronic gift card via email for the full value of the returned merchandise.
